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Arborist Marketing

You are a highly trained professional. Your experience, education, and expertise position you at the top of the tree-care industry. Whether you’re performing trunk injections, providing corrective pruning services, or breaking out the resistance drill to assess an old oak, you have the skills and equipment needed to provide the highest caliber of tree services needed in your community.

Why, then, are you watching one Chuck-in-a-truck after another get more leads than you? Why is your phone quiet, your inbox empty?

It’s not your prices — you’re offering competitive rates.

It’s not your customer service — you leave every client smiling as you pull away.

It’s not a demand problem — the tree-care industry continues to explode as more and more people prioritize their trees.

The problem is the phone isn’t ringing enough.

And unfortunately, you don’t have the time, expertise, or energy needed to change that.

That’s OK.

You just found someone who can take charge of your marketing and increase your visibility to get that phone ringing.

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ORB Tree Service Marketing: Your Partner for Arborist Marketing

ORB Tree Service Marketing is dedicated to doing one simple thing: providing the digital and print marketing services arborists need to thrive. With more than a century of collective marketing experience, our team is ready to help you achieve your dreams. We’ll use our skills and expertise to promote your services, position you as a leading arborist in your community, and start helping you generate productive leads.

Stop struggling to attract customers. Stop focusing on the competition. Stop leaving money on the table.

Start working with ORB and get ready to hear that phone ring.

Arborist Marketing Services Offered

ORB Tree Service Marketing is a full-service marketing agency that provides all of the services your tree-care business needs to attract more customers and generate more leads. And while every arborist is unique, we find that most will benefit from the following marketing services:

Web Design

The first thing every professional arborist needs is a high-quality website. We’re not talking about a cookie-cutter website you whip up in Wix, either. We mean a truly professional website that helps guide potential clients down your sales funnel and generate conversions. You need a website that is sharp, modern, easy to navigate, and responsive, so that it displays and functions properly on desktops and mobile devices.

That’s exactly what the web-designing pros at ORB will provide you with. Whether you have an existing site that you need redesigned or you need a new site built from scratch, we can provide the web design solutions you need.

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Search Engine Optimization (SEO)

You can have the most amazing website in the world, but it won’t matter if nobody can find it. That’s why search engine optimization is crucial; it helps to ensure that people searching for “arborist near me” or “arborist in Ann Arbor” find you waiting at the top of the Google search results.

Successfully climbing to the top of the search engine results page is not easy, but our SEO professionals understand the techniques that work. And importantly, they understand the techniques that work today, not the strategies that drove results two years and four Google algorithm updates ago.

Google Ads

SEO services are not optional marketing services; businesses have to have good search engine visibility to have a chance. But unfortunately, that’s no longer enough to thrive in the competitive tree-care service industry. You also need to roll out an effective pay-per-click (PPC) Google ad campaign.

We see a lot of arborists try to launch Google ad campaigns themselves, but this is usually a bad idea that results in nothing more than wasted ad spend. Google PPC campaigns are very complicated, given the complexity of effective keyword targeting and the need for constant analysis and adjustment. But that’s exactly what you get when you partner with ORB.

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Facebook Ads

Like Google ads, Facebook ads are a necessary component of digital marketing in the 21st century. In fact, because so many people turn to Facebook when they need arborists and other kinds of home-service industry professionals, Facebook ads are conceivably more important than Google ads – at least in some local markets.

But as with Google ads, Facebook ads require a significant amount of expertise to manage. That’s not a problem when you partner with ORB; our team will help define your ideal audience, target the most effective keywords for your market, and create ads that will generate the leads you need.

Printed Materials

Unlike some other home-service industries, which probably shouldn’t waste money on printed materials, arborists can benefit significantly from well-designed printed assets. In fact, because of the demographic trends common among tree-care customers, printed materials are often quite effective at fostering trust and developing brand identity.

So, while you can’t use printed materials in lieu of a comprehensive digital marketing strategy, they should definitely make up a portion of your overall messaging efforts. And whether that means informational pamphlets, postcards, or door hangers, the ORB team can help design and produce these assets for you.

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The Importance of Marketing Your Arborist Services

In the past, arborists could often survive without thinking much about marketing. A few decades ago, you’d probably just take out a Yellow Pages listing, send out a mailer every few months, and try to capitalize on referrals from happy clients. But that simply won’t work in the modern world.

In fact, there are a variety of reasons you need to partner with an experienced marketing agency:

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You have to develop a brand identity

You need potential customers in your area to know your company’s name, unique selling propositions, and values, and a comprehensive marketing plan helps to achieve these things.

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You need more big-ticket jobs

It’s hard for an arborist to be profitable by going from one low-cost job to the next, but a good marketing partner can help you increase the number of high-dollar jobs you secure.

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You need to stand out in a crowded field

There are more arborists working in the U.S. than ever before, and this means you need a marketing plan that allows you to win over customers in the crowded tree-care market.

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Your customers need to trust you

Given the inherent risks to people and property tree care presents, trust is an indispensable commodity, which you can start fostering with a well-conceived marketing plan.

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You need to create sustained growth

Paying the bills today is important, but the only way to ensure long-term success is by growing your business – something a comprehensive marketing plan helps accomplish.

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Your competitors are marketing their services aggressively

Your competitors aren’t sitting around waiting for customers to find them; they’re initiating the same kind of marketing campaigns you need to succeed.

The ORB Arborist Marketing Process

You don’t provide cookie-cutter arborist services. You treat every client (and tree) as an individual, with unique needs. But you probably utilize a consistent risk-assessment procedure when investigating hazardous trees and approach tree pruning operations in a standardized manner. These kinds of codified approaches help you provide top-tier results for the clients you serve.

In other words, you have an established approach, which you adjust to suit the situation. We do the exact same thing.

We always develop a customized marketing plan designed to address the specific needs and goals of every arborist we partner with. But we start by using a structured approach, consisting of the following key steps:

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1. You book a call with our CEO, Austin Lee

During your call, you’ll have the chance to share all of the pertinent details of your situation – pain points, unique selling propositions, your local competitive landscape, everything you think may be helpful. Austin will probably ask some questions to help guide our efforts and answer any questions you may have.

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2. Our team audits your existing marketing efforts

After you’ve shared the basic information about your business operations, we’ll start identifying the things that are working for you, any potential gaps in your current efforts, and the best places to allocate resources. These lessons are crucial for increasing your reach and, ultimately, getting that phone to ring.

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3. Our team develops a custom marketing plan

Having done our homework, our team will get to work crafting the plan that makes the most sense for your business. Whether that means filming video sales letters, rolling out social media ads, or optimizing your existing website to maximize search engine visibility, we’ll lay out the steps that we’ll help you get where you need to go.

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4. We execute your marketing plan

Once you give us the green light, we stomp on the gas pedal and get to work. Our copywriters will start crafting compelling content, while our SEO specialists will start optimizing your site for better search engine performance. Our videographers will start scouting filming locations, and our web developers will start stringing together code.

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5. We analyze the results and adjust as needed

One of the key things that distinguishes ORB Tree Service Marketing from some of the other marketing firms is our relentless dedication to the data. We don’t just roll out your marketing plan and shift into cruise control; we constantly analyze the results of our combined efforts, painstakingly looking for ways to improve.

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Ready to put this team to work for your business?

Why Trust ORB for Your Arborist Marketing Needs

As an ISA-certified arborist, you offer a different level of service than the guy riding around in a pickup trying to volcano mulch every tree in sight. You’re a true professional who’s accumulated the knowledge, experience, and expertise to deliver true solutions for your clients.

This is something else we have in common. We’re professional marketers, dedicated to providing our own clients with the same kind of results. That’s part of the reason “solutions” is in our very name. To help illustrate this and demonstrate how we try to distinguish ourselves, we’d like to share a few key things about ORB with you:

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We are marketers with a mission

ORB began when our father-and-son founders became disappointed by the litany of predatory marketers who were trying to take advantage of service-industry professionals like yourself. They decided to take the lessons they’d learned about the service industry and form a different kind of marketing agency – one that respects its clients.

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We have built a dream team of marketing professionals

Whether you’re a tree-service company or a marketing agency, success hinges on the crew you assemble. That’s why we’ve put together an all star team of marketing professionals, who know how to generate leads and acquire customers in the 21st century. From videographers to copywriters to web developers to MBAs, our team consists of the professionals who can help you achieve your goals.

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We have the experience you need

There’s no substitute for experience. And while you’ve spent years or decades working on trees and honing your craft, we’ve been accumulating our own experience in the marketing field. With more than a century of combined marketing experience, our team has spent decades designing websites, crafting copy, filming videos, and optimizing sites for better search performance.

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We have been in your shoes

Before moving into marketing, most of our team members worked in the home service industry. From roofing to landscaping to framing, our team knows the challenges your business faces. One of our team members is even an ISA-certified, TRAQ-credentialed arborist, so we also understand trees and how to discuss them with your clients.

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We are relentless

Every business runs face first into obstacles and trips over challenges at times. Your business probably has, just like ours. But the difference between a successful organization and one that achieves true success is learning from these missteps and having the determination to improve. That’s the attitude the ORB team brings to work every single day.

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We have the receipts

We go about building trust with our clients in two key ways. The first is exceedingly simple: We’re honest, forthcoming, and treat our clients with the respect they deserve. But we also skip the kinds of fast-talk that plagues the marketing industry. Instead, we simply share the successes we’ve had, so you can better understand what we can do for you.

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Arborist Marketing: FAQ

Still have questions about our marketing process? Curious about some of the general marketing approaches other arborists employ? We’ve rounded up a few of the most common questions our clients have below.

Absolutely. In fact, the tree-care industry is growing rapidly, with an estimated 2.4% growth rate over the next several years. However, because of the increasing awareness of the benefits trees provide (as well as some of the risks hazardous trees present), these estimates likely vastly underestimate the industry’s growth rate.

Devising a marketing approach for your tree care business requires that you analyze your business’ USPs (unique selling propositions), local market conditions, competitive landscape, and revenue goals, and then develop a comprehensive plan based on this information. Generally speaking, you’ll want to roll out a combination of approaches, including social media posts and advertisements, pay-per-click advertising, and video sales letters, while also optimizing your website to ensure that it performs well in both organic and local search results.

Understandably, most professional arborists lack the time and expertise to properly implement this kind of approach, which unfortunately results in them wasting their hard-earned money. That’s why it’s always preferable to partner with a professional marketing firm that specializes in arborists and tree-care professionals.

Easily. In fact, many arborists will generate much higher profits than this, once they implement a sound marketing strategy designed by professionals. If you’re not already generating a six-figure income, it’s time to examine your marketing efforts and do what you can to make the phone ring more often.

Arborists generally generate the most income in areas with a high cost of living and stringent tree ordinances. However, arborists in these areas aren’t always the most profitable. In fact, arborists working in small markets may be much more profitable, thanks to the lower overhead costs they face.

In either case, it is critical that you have a sound marketing plan in place to ensure a high demand for your services. This allows you to keep your crews busy, raise your prices, and remain profitable.

Yes, there is a minor shortage of arborists. Every day, homeowners and property managers struggle to secure the professional arborist services they require. This obviously represents quite an opportunity for existing arborists; if you’re not already turning away work, you should consider addressing your marketing efforts.

The profit margin for tree-care businesses vary significantly, based upon how well the business is organized and the number of leads they’re able to generate and customers they acquire. New or underperforming tree services often achieve profit margins in the 10% to 15% range, but successful operations with effective marketing campaigns routinely achieve profit margins of 45% or more.

There is no one-size-fits-all approach to devising a marketing budget for your arborist services. You’ll have to consider your budget, month-over-month recurring revenue, market size, local demand, competitive landscape, and a variety of other factors when making this decision.

With that said, 10% to 20% is the rule of thumb across all industries.

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